We are pleased to report that a fix for the OneLogin access issue has been applied and tested successfully.
For those who might not have received the original notification, the details below are included for context:
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Is the ability to take or process orders affected? No
Are Customers able to access their products? Yes
The Issue When on an internal connection, users have been receiving a "Your connection is not private" error message
The Impact Users on an internal network/domain connection can not reach OneLogin. Not affecting OneLogin access outside of the internal network/domain.
ETA? Situation is actively being worked on. Resolution expected in the next hour.
The issue has been identified and a fix is being implemented.
Original incident notification included below: The Issue When on an internal connection, users have been receiving a "Your connection is not private" error message
The Impact Users on an internal network/domain connection can not reach OneLogin. Not affecting OneLogin access outside of the internal network/domain.
Posted Feb 06, 2023 - 10:00 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 06, 2023 - 09:57 EST
Update
We are continuing to investigate this issue.
Posted Feb 06, 2023 - 09:54 EST
Investigating
Is the ability to take or process orders affected? No
Are Customers able to access their products? Yes
The Issue When on an internal connection, users have been receiving a "Your connection is not private" error message
The Impact Users on an internal network/domain connection can not reach OneLogin. Not affecting OneLogin access outside of the internal network/domain.
ETA? Situation is actively being worked on. Resolution expected in the next hour.