Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Advantage Operational
90 days ago
100.0 % uptime
Today
WesTech Marketing Cloud Operational
90 days ago
100.0 % uptime
Today
Blueshift Operational
90 days ago
100.0 % uptime
Today
IRIS Operational
90 days ago
100.0 % uptime
Today
Platform Integration Engine (PIE) Operational
90 days ago
99.99 % uptime
Today
PIE Job API Operational
90 days ago
100.0 % uptime
Today
ADV Rest Adapter Operational
90 days ago
100.0 % uptime
Today
Hasura REST API Operational
90 days ago
99.99 % uptime
Today
Signup App Operational
90 days ago
100.0 % uptime
Today
Data & Analytics Operational
90 days ago
100.0 % uptime
Today
Portfolio Tracker Operational
Deliverability Operational
90 days ago
100.0 % uptime
Today
IT Under Maintenance
90 days ago
99.99 % uptime
Today
IT | General Operations Operational
90 days ago
100.0 % uptime
Today
OpenShift Cluster | APJ1 Operational
90 days ago
100.0 % uptime
Today
OpenShift Cluster | C3-BALT Operational
90 days ago
100.0 % uptime
Today
OpenShift Cluster | C4-AWS-DEV Under Maintenance
90 days ago
100.0 % uptime
Today
OpenShift Cluster | C6-OSD Operational
90 days ago
100.0 % uptime
Today
OpenShift Cluster | C7-OSD Operational
90 days ago
100.0 % uptime
Today
OpenShift Cluster | C3 "AWS3-PRD" Operational
90 days ago
100.0 % uptime
Today
OpenShift Cluster | BALT2-PRD Operational
90 days ago
100.0 % uptime
Today
OneLogin Operational
90 days ago
99.98 % uptime
Today
Atlassian Products Operational
90 days ago
100.0 % uptime
Today
OneTrust Operational
90 days ago
100.0 % uptime
Today
FinTech Operational
90 days ago
100.0 % uptime
Today
PayGate Operational
90 days ago
100.0 % uptime
Today
OneSource Operational
90 days ago
100.0 % uptime
Today
Spreedly Operational
90 days ago
100.0 % uptime
Today
Qlik Sense Operational
90 days ago
100.0 % uptime
Today
Thoughtspot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
NOTICE - PIE is Experiencing an Increase in Error Rates
Resolved - The degraded PIE performance that occurred yesterday has been resolved, and we will continue to monitor the health of the application, as normal.

If you have further questions, or need additional assistance, please submit a support ticket to the PIE team: https://14west.atlassian.net/servicedesk/customer/portal/14/group/78/create/301

Thank you,
14West Technologies Support
May 15, 12:24 EDT
Monitoring - PIE is continuing to perform normally. We are continuing to monitor and will update if there is new information to share.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,
14West Technologies Support
May 14, 13:03 EDT
Update - We are seeing progress and PIE is back, seeing nominal errors, and performance is back to normal.

We are still identifying the root cause, and are continuing to monitor.

We will continue to update as we have further information to the root cause of this incident.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,
14West Technologies Support
May 14, 12:29 EDT
Update - We are continuing to identify the source of increased error traffic and are seeing drops and spikes in bad traffic.

We will continue to send updates every 30 minutes until resolution.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,
14West Technologies Support
May 14, 11:59 EDT
Update - We are seeing small improvements as we continue to narrow down the cause of this degraded performance.

We will continue to update every 30 minutes until resolved.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,
14West Technologies Support
May 14, 11:31 EDT
Update - We are continuing to investigate the cause of this issue. Performance remains degraded.

We will have another update by 11:30am Eastern.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,
14West Technologies Support
May 14, 10:59 EDT
Investigating - Is the ability to take or process orders affected?
No

Are Customers able to access their products?
Degraded performance and higher error rates

The Issue
There is an increase in the error rate in PIE which is impacting the Get All Data website login call

The Impact
All of PIE may be experiencing degraded performance. Website Logins are degraded and showing an increased error rate.

Next Update
As soon as we have further information from the vendor, we will update.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,

14West Technologies Support
May 14, 10:27 EDT
May 14, 2026
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
CRITICAL - PIE Hasura REST API Down - Website Logins are Impacted
Resolved - The incident has been resolved, and Hasura has given an all-clear from their end.

We will continue to monitor the situation, but calling this Incident closed.

Thanks,
14West Technologies Support
May 8, 15:00 EDT
Update - We are continuing to monitor for any further issues.
May 8, 11:27 EDT
Monitoring - The Hasura project is accessible, and PIE calls that were impacted, including the Get All Data website login calls, are functional once again.

We will continue to monitor the stability of the application.

Thanks,
14West Technologies Support
May 8, 11:18 EDT
Identified - Is the ability to take or process orders affected?
No

Are Customers able to access their products?
No

The Issue
Hasura Cloud instances are currently experiencing issues, impacting the Hasura REST API, which is a subset of PIE calls, including the Get All Data call used for website login.

The Impact
Website Logins are impacted.

Next Update
As soon as we have further information from the vendor, we will update.

For updates in real-time, you can check here at https://14west.statuspage.io/.

Thank you,

14West Technologies Support
May 8, 10:57 EDT
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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