Impact Updates Campaigns sent using SparkPost (Iterable, NAC, IRIS) may see delays in delivery.
Steps to Resolve At this time SparkPost is relying on AWS to fix the underlying issue. SparkPost is monitoring the mail queues and is still accepting all mail.
Resolved -
This issue has been identified and the incident has been resolved. WMC and IRIS 2.0 pages are stable. We are still investigating the true impact of this incident and will provide additional details shortly.
Jul 14, 10:29 EDT
Investigating -
Is the ability to take or process orders affected? Yes
Are Customers able to access their products? Yes
The Issue We are investigating an issue with intermittent errors during WMC and IRIS page loads.
The Impact Our team is presently investigating the true impact and severity of this incident. We are treating this as a priority.
Next Update We will update you as soon as we have got a clearer understanding of the full impact but rest assured that we are treating this as a priority and will communicate ASAP.