Identified - Is the ability to take or process orders affected?
No
Are Customers able to access their products?
Yes
The Issue
14 West employee accounts were blocked from logging into OneLogin.
The Impact
Access has been restored but 14 West employees may need to re-add OneLogin Protect to their accounts.
Next Update
We will update you as soon as we have got a clearer understanding of the full impact but rest assured that we are treating this as a priority and will communicate ASAP.
For updates in real-time, you can check here at https://14west.statuspage.io/.
Thank you,
14West Technologies Support
Sep 18, 2026 - 13:28 EDT
No
Are Customers able to access their products?
Yes
The Issue
14 West employee accounts were blocked from logging into OneLogin.
The Impact
Access has been restored but 14 West employees may need to re-add OneLogin Protect to their accounts.
Next Update
We will update you as soon as we have got a clearer understanding of the full impact but rest assured that we are treating this as a priority and will communicate ASAP.
For updates in real-time, you can check here at https://14west.statuspage.io/.
Thank you,
14West Technologies Support
Sep 18, 2026 - 13:28 EDT
Advantage
Operational
WesTech Marketing Cloud
Operational
Blueshift
Operational
IRIS
Operational
Platform Integration Engine (PIE)
Operational
PIE Job API
Operational
ADV Rest Adapter
Operational
Hasura REST API
Operational
Signup App
Operational
Data & Analytics
Operational
Portfolio Tracker
Operational
Deliverability
Operational
IT
Degraded Performance
IT | General Operations
Operational
OpenShift Cluster | APJ1
Operational
OpenShift Cluster | C3-BALT
Operational
OpenShift Cluster | C4-AWS-DEV
Under Maintenance
OpenShift Cluster | C6-OSD
Operational
OpenShift Cluster | C7-OSD
Operational
OpenShift Cluster | C3 "AWS3-PRD"
Operational
OpenShift Cluster | BALT2-PRD
Operational
OneLogin
Degraded Performance
Cisco Secure Client VPN
Operational
Atlassian Products
Operational
OneTrust
Operational
FinTech
Operational
PayGate
Operational
OneSource
Operational
Spreedly
Operational
Qlik Sense
Operational
Thoughtspot
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.