Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 15, 2025 - 14:00 EST
Scheduled
The Change Upgrading the F5 BIGIP load-balancer code from version 15.1.10.2 to 16.1.5.1 in CORP (Prod)
Why are we making this change? To keep the code as updated as possible to a supported version.
The Impact: There is no anticipated impact as the hardware configuration is setup as a highly available fail-over cluster.
- What systems will this affect, and will they be available. If not, what is the time-frame for the outage?
All Prod systems behind the F5 BIG-IP On-Prem CORP load-balancer: IRIS - PROD Advantage - PROD Qlik - PROD Horizon View -PROD
*All systems will remain on-line and available during this maintenance*
- Will it affect the ability to take an order? - No - Will it affect the ability of a customer to access content? - No - Will it affect our ability to send email? - No
The Remediation Plan: Code will be upgraded on the standby appliance first and then a failover operation will be tested. If issues are identified, the appliance can be reverted by booting from the previous code partition. If no issues are identified, the code upgrade will proceed on the remaining appliance.
NOTE: If there are any noticeable changes in performance or "weirdness" after the CORP code upgrade, please reach out to IT for investigation.
Posted Feb 12, 2025 - 13:10 EST
This scheduled maintenance affected: Advantage and IRIS.