Microsoft reports the issues with Teams and Outlook are now resolved.
Posted Jan 30, 2024 - 09:15 EST
Update
Microsoft reports that they are continuing to work to identify and remediate these issues.
Posted Jan 29, 2024 - 10:01 EST
Identified
Is the ability to take or process orders affected? No
Are Customers able to access their products? Yes
The Issue Beginning January 26th 2024 10:37AM ET, users may be experiencing multiple issues with their Microsoft Teams and Outlook.
The Impact For Teams: Affected scenarios include, but aren't limited to: - Users performing a cold boot may not able to log into teams and will see an "oops" page - Users logging in or unlocking their devices after some time may see missing messages - Users may fail to load messages in channels and chats - Users are unable to view or download their media (images, videos, audio, call recordings, code snippets) - Some messages may experience delays being sent - Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online - Users may be unable to load previous Copilot history, or new history is not written - Bots may be unable to download attachments - Sending and receiving read receipt notifications may be delayed - Anonymous users may be unable to join meetings - Teams connectors for Power Automate/Power Apps may experiencing errors
For Outlook: Some users may be unable to send or receive email messages, and receive an NDR with a 550 or 554 error code when sending.